In case you have never opened a hosting account or you’re switching companies and the new one uses an account administration tool that you have not seen before, you may get puzzled about how to accomplish a specific task in your account or on your personal computer. This is the reason why, a lot of hosting companies have set up a knowledge base, which outlines the most frequent enquiries and difficulties associated with the particular platform they use, rather than including only general info. This type of knowledge base will allow you to find the desired info quickly and effortlessly, so you won’t need to spend a lot of time and efforts on stuff that might require something as elementary as clicking a button or marking a check box. Thus, not only can you get stuff done, but you can also discover many new and helpful details, both about the way you can administer your account and about the way the hosting service works in general.
Extensive Online Documentation in Hosting
All Linux hosting plans that we are offering feature an extensive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Whether you are intending to create a new MySQL database, to redirect a domain name using an .htaccess configuration file or to create an e-mail address on your personal computer or cellular phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you can see articles that are relevant to the functions that can be accessed through it. If you want to check the full article collection and get familiar with all the features that Hepsia offers, or only to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve made every effort to encompass any problem that you could possibly stumble upon, but if you don’t find the information that you are searching for, you can always get in touch with us, as our client service team members are available to you 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers offer an extensive online article repository where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we use. We’ve prepared it based on the feedback that we’ve gathered from our customers through the years and, as a consequence, our articles deal with particular issues that you might encounter and suggest the most effective means of repairing them, for example getting an HTTP 500 error message or being unable to send emails from your desktop computer although you have the right outgoing mail server settings. The articles are available in every section of the Control Panel and you can consult them whenever you wish. They can help you broaden your knowledge not only about our services, but also about the web hosting service as a whole, as they offer in-depth instructions and general info such as what cron jobs or file permissions are.